Order fulfillment and shipping
Orders will be filled within 24 hours, packaged with care and prepared for shipping within 24 hours of order placement. In the case of backorders, we immediately contact the relevant manufacturer and notify our customers of the backorder status and anticipated ship date. Telluride Angler is happy to ship on expedited terms at customer’s request. A shipping surcharge reflecting estimated shipping costs will be applied for 3-Day, 2-Day or Next Day service. Telluride Angler also ships internationally, with flat rate shipping costs passed along to the customer. International customers are also responsible for duties and taxes associated with such shipments.
DOMESTIC SHIPPING COSTS AND METHODS
UPS Ground
FREE U.S. SHIPPING OVER $200!*
Orders $1-$199.99 shipping cost $20
UPS 3-Day Ground: $35 flat rate
UPS 2-Day Air: $65 flat rate
UPS Next Day Air: $100 flat rate
Domestic Shipping methods: Telluride Angler ships via UPS Ground or USPS Priority to all locations within the United States. Packages are always shipped fully insured. Upon shipping, we e-mail your tracking number so you know when to anticipate delivery. FREE SHIPPING is offered on orders of at least $200. Shipping costs on all packages are based on average parcel freight. In many cases, the shipping charge to our customer is actually less than we incur to ship the package.
*Please note that ground shipping is not available to Alaska or Hawaii, but Telluride Angler can generally ship packages by air to these locations for a comparable rate using USPS.
International Service
UPS 2-5 day Worldwide Expedited or USPS 6-10 day shipping
Telluride Angler specializes in serving the international fly fishing community. For many years, we have served loyal customers far from Colorado in countries including Norway, Finland, the Netherlands, Sweden, England, France, Germany, Serbia, Hungary, Spain, Italy, Japan, Australia, Brazil, Mexico, Canada and more. Our international customer service includes:
- Choice of two shipping methods
~ PREFERRED METHOD: UPS Worldwide Expedited 2-5 day delivery with door-to-door tracking $50 flat fee for all orders over $500! (Orders under $500 cost $100 to ship by UPS)~ USPS 6-10 Day Priority Mail International (insured, with tracking)
orders of $500 or more FREE
orders $ 0-$499 $70 flat rate - Currency converter shopping cart. Prices may be viewed in your local currency or U.S. dollars for your convenience.
- In-stock orders are processed within 24 hours. Backorders are notified immediately.
- All packages are fully insured.
- Tracking numbers are e-mailed for your confidence.
- 7-days-a-week customer service for your inquiries.
- Customers are responsible for paying any duties applied by their country’s customs office.
Join the hundreds of international anglers who enjoy Telluride Angler’s premium customer service!
Telluride Angler refund, return and cancellation policies
Telluride Angler guarantees satisfaction on all purchases. Regularly priced products are returnable within 30 days of purchase for full refund. Also, unshipped orders may be cancelled prior to shipment with no penalty. Unless otherwise stated, on-sale products are not returnable (except in the case of defect). To receive a refund, please contact Telluride Angler by telephone or e-mail to receive return shipping instructions and verify the refund method.
UPS or Fed Ex Shipping Address
Telluride Angler
221 W. Colorado Ave
Telluride, CO 81435
Postal Service Shipping Address
Telluride Angler
PO Box 685
Telluride, CO 81435